![]() ![]() To my surprise they still hadn't dispatched the McGill 7.5dbi antenna I ordered, claiming that they are still trying to locate it in their warehouse, in contradiction to their claim the previous day that they had located the item and the 2nd incorrect item was sent out before they realised the error.\r\n\r\nNow three days since paying \u00a3166 for my \"next day delivery\" antenna I've still not got what I paid for. ![]() ![]() The person at the door had no goods for me, but was here to retrieve one of the incorrect items.\r\n\r\nI spoke again to RS via email and their website. I assumed this mess was now dealt with and was about to sign for my new antenna. I was given more return labels to print out at my expense and was assured my order had been dispatched the previous day.\r\n\r\nDay three came, a knock at the door. clearly I was sent the wrong item again.\r\nHe wasn't aware of the collection so it remained with me.\r\n\r\nI advised RS in yet another chat and further emails. I was told that they didn't have the ability to collect the incorrect item at the same time as delivering the correct one.\r\n\r\nThe following day the delivery person came again with yet another jiffy bag. ![]() I spent some time online replying to eMails and entering into online chats to explain the problem, and I provided photographs of the incorrect item, the packaging, and the tiny bubble wrap pouch it came in.\r\n\r\nI was told an error was made and that a replacement would be sent out to me next day, and to print out their return label for the incorrect item. "Paid for a 1.4 meter long \u00a3165 antenna, I was sent a \u00a33 ferrite clip in a jiffy bag. ![]()
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